Privacy policy

Last updated: February 23, 2026

Findora operates shopfindorax.com (the “Services”), including all related information, content, features, tools, products, and services to provide customers with a curated online shopping experience. Our store is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase from, or otherwise interact with the Services. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy governs with respect to the collection, processing, and disclosure of your personal information.

By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect

When we refer to “personal information,” we mean information that identifies, relates to, describes, or can reasonably be linked to you.

Depending on how you interact with the Services, we may collect the following categories of personal information:

Contact details such as your name, billing address, shipping address, email address, and phone number.

Financial information such as payment card details, transaction details, payment confirmations, and other payment-related information. Payment information is processed securely through Shopify and our payment providers.

Account information such as login credentials, preferences, and purchase history.

Transaction information such as products viewed, added to cart, purchased, returned, or exchanged.

Communications you send to us, including customer support inquiries.

Device and usage information, including your IP address, browser type, device identifiers, and information about how you interact with the Services.

Personal information does not include anonymized or de-identified information that cannot reasonably be linked to you.

How We Collect Personal Information

We collect personal information:

Directly from you when you create an account, place an order, subscribe to emails, or contact us.

Automatically through your use of the Services, including through cookies and similar tracking technologies.

From Shopify and service providers who process personal information on our behalf.

From marketing and analytics partners, where permitted by applicable law.

How We Use Personal Information

We use your personal information to provide, operate, and improve the Services. This includes processing payments, fulfilling orders, arranging shipping, handling returns, maintaining accounts, and providing customer support.

We may also use your personal information for marketing and advertising purposes, including sending promotional emails and displaying advertisements based on your browsing or purchase activity. You may unsubscribe from marketing communications at any time.

Personal information may also be used to protect the security of the Services, prevent fraud, comply with legal obligations, enforce our policies, and respond to lawful requests from authorities.

How We Disclose Personal Information

We may disclose your personal information to Shopify and other service providers who assist us with payment processing, shipping, analytics, customer support, cloud storage, and marketing.

We may also share information with business and advertising partners to provide relevant marketing communications, subject to applicable law.

Personal information may be disclosed where required to comply with legal obligations, enforce our Terms of Service, protect our rights, or in connection with a business transaction such as a merger or acquisition.

We do not sell your personal information.

Relationship with Shopify

Our store is hosted by Shopify. Shopify processes certain personal information to provide and improve the Services. Information submitted through the Services may be transmitted to Shopify and third parties located in other countries.

To learn more about how Shopify processes personal information, please visit Shopify’s Consumer Privacy Policy at https://privacy.shopify.com.

International Transfers

Your personal information may be transferred to and processed in countries outside your country of residence. Where required, we rely on appropriate safeguards for international data transfers.

Security and Retention

We implement reasonable security measures designed to protect your personal information. However, no method of transmission over the internet is completely secure.

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.

Your Rights and Choices

Depending on your location, you may have rights regarding your personal information, including the right to access, correct, delete, or restrict the use of your personal information, or to withdraw consent where applicable.

You may opt out of marketing communications at any time by using the unsubscribe link included in our emails.

To exercise your rights or make a request, please contact us at:

support@shopfindorax.com

We may need to verify your identity before responding to your request.

Children’s Privacy

The Services are not intended for individuals under the age of majority in their jurisdiction. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or regulatory reasons. Updates will be posted on this page with a revised “Last updated” date.